Covid 19 - Dreadnought Tiles resume production
At this difficult time our thoughts are firstly with those affected by the virus and the health and care professionals working hard looking after those in need. We sincerely hope you and your families are safe and well and that you are getting through this very challenging time.
In order to be able to serve our customers fully again and to be able to supply the demand we are seeing for projects and construction activity, we are restarting our operations across both Ketley Brick and Dreadnought Tile product ranges, within the guidelines set out by the government for safe working.
From the 4th May production will begin to restart. Operations have been closed since the 24th March so resumption of full operations will take some time, however from the 4th May we shall be fully open for business and can supply from stock where product is available and we are ready to begin production of bespoke and non-standard products alongside our main line products.
We aim to be able to deliver the normal high level of service expected of us. However certain changes need to be implemented, which we trust will be manageable for you, so that we can operate within the safe working guidelines to keep everyone safe. The wider situation is continuously evolving, we are monitoring developments closely and should the situation require it, we will need to adapt our approach. Should this happen we will do our best to provide updates, both via this website as well as social media channels.
As things stand we are ready to receive your enquiries and orders so please call or email your requirements to us and we will endeavour to respond as quickly as we can. Until such time as social distancing rules are relaxed, visits of our sales personnel to branches and sites are restricted. We operate Microsoft Teams or Zoom video conferencing as an alternative to making visits in person and we hope to be able to interact with you in this way where this is helpful.
Visits to the factory and offices will need to be severely restricted to enable the social distancing rules to be observed, please do not visit unannounced as we will not be able to receive you without an appointment and these will only be possible where alternative methods cannot be put in place. All collections of goods from the yard must be pre-arranged at agreed times, as we will not be able to grant access for vehicles that arrive without an agreed collection slot.
We thank you for your understanding of the new arrangements we are forced to adopt, which will be in place until the Government communicates that social distancing rules can be relaxed and we look forward to interacting again with you as we all plot the path back to normality. At this challenging time we are committed to do what we can to continue to support your business and respond to changing needs.